24/7 Discord Support

Live Chat Support

Email Support

We offer full customer support on our Discord, 24 hours per day, 7 days per week. In addition, you can also use our website live chat function or email us with your query. If you would like to submit a support ticket, you can use the form below. Before submitting a ticket, take a look at our frequently asked questions as they might have the solutions you require.

Create a Support Ticket

Fill out the form above to get in touch with one of our support representatives. Once the support ticket is received, we will reach out to you via email with a solution.

Most tickets are responded to within 24 Hours. However, in cases where support volumes are heavier, it may take up to 48 Hours. If you need a faster response time then please try our Discord.

Most orders are delivered within 24/48 hours and, in a majority of cases, orders are fulfilled sooner rather than later. It is advised NOT to use the support ticket systems to ask for delivery timeframes as your response will be delayed. In these cases, please contact us on our Discord or reach out to our on site Live Chat.